Maintenance
Maintenance of our ozone generators is limited to keeping the input filter and the ozone plates clean. This is easily accomplished and is usually only needed every 2 to 3 months of use.
Input filter
This is a white filter that is located on the input side of the machine in front of the fan, so that it filters the air before it reaches the fan or the ozone plates.
To clean, unplug the ozone machine and simply pull the filter out through the large hole using your fingers. Wash it with soap and water let it dry thoroughly and reinsert it between the cover and the fan guard. It only needs to be done when it appears dark gray or black from the accumulation of dust.
Ozone plates
The ozone plates are key components of the ozone machine and need to be kept clean for maximum ozone production. They are made of ceramic (Al-Ni) and stainless steel. If you notice the smell of ozone coming out of the machine is no longer as strong as it was, it is time to clean the plates.
To clean, unplug the ozone machine; and remove the side panel on the output side of the cover, by removing the two mounting screws. (The Pro-8 has four mounting screws.) Grasp the ozone plates with your fingers and slide them out of the machine. They are spring loaded.
Wash each plate with soap and water let it dry thoroughly and re-install it between the springs, as it was originally. Reinstall all of the screws on the side panel, plug it in and recheck the ozone output.
The smell of ozone coming out of the machine should return to the original level that it was when you purchased the machine.
If it doesn't, it is time to replace the plates.
Note: If you have a machine that does not have a side panel on the output, you will need to remove the whole cover to gain access to the plates.
Replacement filters and ozone plates are inexpensive and can be ordered on-line or by phone by calling us at 1-800 639 9471.
Maintaining the DC-12
The DC-12 has an ozone cell inside that needs to be cleaned approximately every six months.
This is easily accomplished by blowing compressed air through the holes in the end caps of the housing to dislodge any dust that may have accumulated on it.
First unplug the power cord, then use a can of compressed air like the type used to clean your computer keyboard.
These are readily available in the electronics department of major retailers.
Remove the input filter, clean it with soap and water and let it dry thoroughly before re-attaching it to the DC-12.
If you have any questions or comments, you can reach us at the phone numbers below, or via e-mail on our contact us page.
Phone numbers:
Toll Free: 1-800-639-9471
Phone: 603-673-4830
Fax: 603-673-4499
If you're placing an order and happen to be in our area, give us a call and arrange to pick your order up! You'll save on shipping and we'd love to meet you and show you around.
We encourage you to call us toll free at 1-800-639-9471 or e-mail us with your questions. We know this technology is new to many people, and our customer service representatives are available to explain how our products will safely provide the benefits you're looking for.
You can order by phone, or place your order on line. Visit our online store.
Remember you get to try it in your home for 30 days to make sure it's right for you, if not you'll get your money back. We not only manufacture our products in New Hampshire, we also repair them here. So unlike your TV, if any thing goes wrong with your ozone machine, even after the warranty period, we can make sure it keeps working for you, for as long as you own it.
All of our products are sold with a Two Year Warranty and a 30 Day Money Back Guarantee.
None of the information presented here-in is to be construed in any way as medical or legal advice . None of the statements made on this site has been evaluated by any applicable government regulatory agency (Federal or State), nor should the statements or opinions expressed be construed as offering advice of any kind, including but not limited to the diagnosis, treatment, cure or prevention of any disease.
