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Frequently Asked Questions about Ozone Generators

How long do I need to run my ozone machine to kill odors?

How long do I need to run my ozone machine to kill mold and mildew?

What size ozone machine do I need?

How much is shipping and handling?

Can I stay in my home while the ozone is running?

How do I treat mold and mildew problems?

How long do I run my ozone machine in my car?

Why don't you use a bigger fan? One of your competitors claims they have a better unit than yours because they have a bigger more powerful fan inside their machine.

Can I run my machine in cold temperatures?

Why should I not run my ozone machine in high humidity?

How often do I need to clean my ozone plates?

How much are your replacement ozone plates?

What are your ozone plates made of?

The EPA warns that ozone air purifiers are not safe for humans, is that correct?

Do you make a an ozone machine to treat water or olive oil?

Does ozone kill bed bugs?

Does ozone kill cock roaches and small rodents?

Does ozone kill dust mites?

Does ozone kill bacteria and viruses?

Are there medical uses for ozone?

I live in Canada can I purchase one of your machines?

I live in California can I purchase one of your machines?

I live in a country other than the USA, can I purchase one of you machines?

I have purchased one of your machines and I see how really effective they are, can I purchase your machines wholesale and resell your machines? I see a lot of potential for them.

Where are your machines manufactured?

Do you rent machines?

Do you provide ozone treatment services for my home?

Why do a few of your competitors offer similar ozone output for substantially less price than your machines?

Do you have a distributor in my area?

Do you have a folks who rent your machines in my local area?

How do I treat my whole house at once?

Can ozone be used to clean out my heating and AC duct work?

Can I treat my basement or crawl space while I remain upstairs in the house?

We had a fire in our home and a lot of our clothes and furniture has that smoke odor that we can not get rid of. Will ozone help us?

I have a restaurant, how can I use ozone to kill my cooking odors?

Can I get rid of the odor in hockey gear with ozone?

I hear a lot about ozone being used to kill human scent for hunters. Does that really work?

With all the distruction from "Sandy" and the other huricanes, it seems like ozone could be a big help when all the mold starts growing in the spring.

We are a new car dealer, can ozone deodorize our trade-ins?

CA. Residents note: Ozone generators are no longer allowed to be shipped to California residences, pursuant to AB 2276 (Air Cleaner Regulation) . If you would like to purchase one of our ozone generators in California for an industrial application like mold and mildew remediation or odor removal in unoccupied spaces, contact us for one of our industrial supply outlets near you.

Please Remember: All Ozone Generators, regardless of manufacturer, are an electronic appliance containing electrical parts and connections. Your generator will become damaged, your warrantee voided, and the ozone output lessened if immersed in water or operated when humidity (moisture in the air) is above 60%. Lowering the humidity can often be accomplished by simply running a dehumidifier or air-conditioner in the room to be treated.

We encourage you to call us toll free at 1-800-639-9471 with your questions. We know this technology is new to many people, and our customer service representatives are available to explain how our products will safely provide the benefits you're looking for.

You can order by phone, or place your order on line.

Remember you get to try it in your home for 30 days to make sure it's right for you, if not you'll get your money back. We not only manufacture our products in New Hampshire, we also repair them here. So unlike your TV, if any thing goes wrong with your ozone machine, even after the warranty period, we can make sure it keeps working for you, for as long as you own it.

All of our products are sold with a Two Year Warranty and a 30 Day Money Back Guarantee.

We accept:
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None of the information presented here-in is to be construed in any way as medical or legal advice . None of the statements made on this site has been evaluated by any applicable government regulatory agency (Federal or State), nor should the statements or opinions expressed be construed as offering advice of any kind, including but not limited to the diagnosis, treatment, cure or prevention of any disease.

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Jenesco, Inc., 31 Old Nashua Road Unit #12, Amherst, NH 03031
Phone: 1.603.673.4830   Fax: 1.603.673.4499   E-mail: