Questions? Phone: 603-673-4830
QR Code linking to Jenesco.com home page

Maintaining Your Jenesco Ozone Generator

Maintenance of our ozone generators is limited to keeping the input filter and the ozone plates clean. This is easily accomplished and is usually only needed every 2 to 3 months of use.

Input filter

Type 2 filters

This is a white filter that is located on the input side of the machine in front of the fan, so that it filters the air before it reaches the fan or the ozone plates.

To clean, unplug the ozone machine and simply pull the filter out through the large hole using your fingers. Wash it with soap and water let it dry thoroughly and reinsert it between the cover and the fan guard. It only needs to be done when it appears dark gray or black from the accumulation of dust.

Ozone plates

ozone plates

The ozone plates are key components of the ozone machine and need to be kept clean for maximum ozone production. They are made of ceramic (Al-Ni) or silicone composite and stainless steel. If you notice the smell of ozone coming out of the machine is no longer as strong as it was, it is time to clean the plates.

To clean, unplug the ozone machine; and remove the side panel on the output side of the cover, by removing the two mounting screws. (The Pro-8 has four mounting screws.) Grasp the ozone plates with your fingers and slide them out of the machine. They are spring loaded.

Wash each plate with soap and water or alcohol using a stiff non-metallic brush to scrub the wire mesh clean. (Old tooth brush works well). Air dry or use a hair dryer. Next clean the contact area of the flat stainless steel springs with a Q tip moistened with alcohol. Re-install the plates between the springs, as they were originally. Reinstall all of the screws on the side panel, plug it in and recheck the ozone output.

The smell of ozone coming out of the machine should return to the original level that it was when you purchased the machine.

If it doesn't, it is time to replace the plates.

Note: If you have a machine that has a top grill on the input, you just need to loosen the thumb screw, remove the grill and pull the plates out from the top. Pay attention to how they are mounted so you put them back in the same place. Replace the grill and the thumb screw. Make sure the thumb screw is in all the way, or the machine will not turn on.

Replacement filters and ozone plates are inexpensive and can be ordered on-line or by phone by calling us at 603-673-4830.

Maintaining the DC-12

DC-12 ozone generator

The DC-12 has an ozone cell inside that needs to be cleaned approximately every six months.

This is easily accomplished by blowing compressed air through the holes in the end caps of the housing to dislodge any dust that may have accumulated on it.

First unplug the power cord, then use a can of compressed air like the type used to clean your computer keyboard.

These are readily available in the electronics department of major retailers.

Remove the input filter, clean it with soap and water and let it dry thoroughly before re-attaching it to the DC-12.

If you have any questions or comments, you can reach us at the phone numbers below, or via e-mail on our contact us page.

Phone numbers:
Phone: 603-673-4830
Fax: 603-673-4499

If you're placing an order and happen to be in our area, give us a call and arrange to pick your order up! You'll save on shipping and we'd love to meet you and show you around.


CA. Residents note: Ozone generators are no longer allowed to be shipped to California residences, pursuant to AB 2276 (Air Cleaner Regulation) . If you would like to purchase one of our ozone generators in California for an industrial application like mold and mildew remediation or odor removal in unoccupied spaces, contact us for one of our industrial supply outlets near you.

Please Remember: All Ozone Generators, regardless of manufacturer, are an electronic appliance containing electrical parts and connections. Your generator will become damaged, your warrantee voided, and the ozone output lessened if immersed in water or operated when humidity (moisture in the air) is above 60%. Lowering the humidity can often be accomplished by simply running a dehumidifier or air-conditioner in the room to be treated.

We encourage you to call us toll free at 1-800-639-9471 with your questions. We know this technology is new to many people, and our customer service representatives are available to explain how our products will safely provide the benefits you're looking for.

You can order by phone, or place your order on line.

Remember you get to try it in your home for 30 days to make sure it's right for you, if not you'll get your money back. We not only manufacture our products in New Hampshire, we also repair them here. So unlike your TV, if any thing goes wrong with your ozone machine, even after the warranty period, we can make sure it keeps working for you, for as long as you own it.

All of our products are sold with a Two Year Warranty and a 30 Day Money Back Guarantee.

We accept:
We accept VisaWe accept MasterCardWe accept American ExpressWe accept DiscoverWe accept PayPal

None of the information presented here-in is to be construed in any way as medical or legal advice . None of the statements made on this site has been evaluated by any applicable government regulatory agency (Federal or State), nor should the statements or opinions expressed be construed as offering advice of any kind, including but not limited to the diagnosis, treatment, cure or prevention of any disease.

Copyright © MMXV by Jenesco, Inc. All Rights Reserved.
Jenesco, Inc., 31 Old Nashua Road Unit #12, Amherst, NH 03031
Phone: 1.603.673.4830   Fax: 1.603.673.4499   E-mail: sales@jenesco.com