Questions? Phone: 603-673-4830
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Non–Transferable Limited Warranty

This product is warranted to be free from defects in materials and workmanship for a period of two years from the date of purchase. Jenesco, Inc. may, at its option, replace or repair without charge. The customer will pay shipping to and from the repair site. Warranty shall be voided if damaged from acts of God, terrorist activity, or unauthorized service, as a result of negligent or improper use of the unit, such as operating the machine in high humidity (>65%), using it in the presence of chemicals that affect its safe and normal operation, or failure to keep the inside dust free by not cleaning or replacing the filter, or by theft or loss of the product. Ozone plates and filters are not covered by this warranty as they are consumables and replacements are available for sale from Jenesco. In no event shall Jenesco Inc. be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products. (This warranty gives you specific legal rights, which may vary from state to state.)

If customer is not completely satisfied, all the products sold by Jenesco, Inc. come with a 30–day money back guarantee on the price of product. Customer is responsible for shipping charges on returns. Customer is advised to insure package when returning. Customer must include purchase information so that credit can be issued. (Note: Distributors must call for an RMA# before sending any repairs or returns.) Credit to customer will be issued within 2–4 weeks of resalable return of the product. If product is returned to Jenesco, Inc., damaged in any way, including shipping damage, full credit will not be given (Jenesco, Inc. will evaluate repair costs and issue credit accordingly). No shipping charges will be credited on items returned for repair or credit.

All returns and repairs should be shipped to the following address, along with your name, address, phone number, and a brief description of any problem, to insure it is returned expeditiously:

Jenesco, Inc. logo
1 Old Nashua Road, Unit #12, Amherst, NH 03031
Tel: (603) 673 4830    Fax: (603) 673 4499
www.jenesco.com

CA. Residents note: Ozone generators are no longer allowed to be shipped to California residences, pursuant to AB 2276 (Air Cleaner Regulation) . If you would like to purchase one of our ozone generators in California for an industrial application like mold and mildew remediation or odor removal in unoccupied spaces, contact us for one of our industrial supply outlets near you.

Please Remember: All Ozone Generators, regardless of manufacturer, are an electronic appliance containing electrical parts and connections. Your generator will become damaged, your warrantee voided, and the ozone output lessened if immersed in water or operated when humidity (moisture in the air) is above 60%. Lowering the humidity can often be accomplished by simply running a dehumidifier or air-conditioner in the room to be treated.

We encourage you to call us toll free at 1-800-639-9471 with your questions. We know this technology is new to many people, and our customer service representatives are available to explain how our products will safely provide the benefits you're looking for.

You can order by phone, or place your order on line.

Remember you get to try it in your home for 30 days to make sure it's right for you, if not you'll get your money back. We not only manufacture our products in New Hampshire, we also repair them here. So unlike your TV, if any thing goes wrong with your ozone machine, even after the warranty period, we can make sure it keeps working for you, for as long as you own it.

All of our products are sold with a Two Year Warranty and a 30 Day Money Back Guarantee.

We accept:
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None of the information presented here-in is to be construed in any way as medical or legal advice . None of the statements made on this site has been evaluated by any applicable government regulatory agency (Federal or State), nor should the statements or opinions expressed be construed as offering advice of any kind, including but not limited to the diagnosis, treatment, cure or prevention of any disease.

Copyright © MMXV by Jenesco, Inc. All Rights Reserved.
Jenesco, Inc., 31 Old Nashua Road Unit #12, Amherst, NH 03031
Phone: 1.603.673.4830   Fax: 1.603.673.4499   E-mail: sales@jenesco.com